Purpose of Processing
The Company processes personal information for the following purposes:
- Reviewing and responding to service inquiries
- Preparing and providing quotations
- Understanding customer requirements
- Communicating about contracts and service delivery
- Handling complaints and revision requests
Personal Information Collected
Required
- Contact name
- Company name
- Email address
- Role / department
- Document type
- Current process details
- Data collection and use consent
Optional
- Telephone number
- Monthly document volume
- Budget
- Systems to connect
- Additional inquiry details
Retention Period
Inquiry information is retained for one year after the inquiry is completed and is then deleted. If a contract is concluded, relevant information may be retained for the contractual period or as required by law.
Disclosure to Third Parties
The Company does not disclose personal information to third parties unless required by law or separately authorized by the data subject.
Service Providers
The Company may use external providers for website hosting, email, cloud storage and inquiry management. Confirmed providers and their processing activities will be disclosed in this Privacy Policy.
Deletion
Personal information is deleted without undue delay when its purpose has been fulfilled or its retention period has expired. Electronic records are securely erased, and paper records are shredded or destroyed.
Data-Subject Rights
Data subjects may request access, correction, deletion or restriction of their personal information by contacting the Privacy Officer listed below.
Security Measures
The Company applies access controls, encrypted communications, security updates, access logging and secure document-deletion procedures.
Customer Document Processing
Customer documents are processed solely for contracted extraction and validation. They are not used for model training, marketing or portfolio purposes without separate written consent.
Privacy Officer
- Privacy Officer
- SNJ Flow Solution
Effective Date
This Privacy Policy is effective from August 27, 2026.